CoinFeat (hereinafter referred to as "the App") values the protection of its users' personal information and processes personal data in compliance with applicable laws and regulations, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act. This Privacy Policy explains how your personal information is used and what measures are taken to protect it.
1. Types and Purposes of Personal Information Collected
The App collects the following personal information for service provision and operation.
- When signing in with Google: Email address, profile information (name, profile picture)
- When signing in with Apple: Email address, profile information (name)
The above information is used for account registration and authentication, personalized service delivery, member management, and smooth service operation and improvement.
1.1 Personal Information Collected for Premium Pass
The following information is collected for Premium Pass subscription management:
- Subscription product information (plan type, purchase date, expiration date)
- Purchase receipt information (purchase verification data provided by the platform)
- Payment platform information (iOS/Android)
- Subscription status information (active/expired)
Information NOT directly collected:
- Direct payment information such as credit card numbers or bank account details
- Payment passwords or authentication credentials
2. Methods of Personal Information Collection
The App collects personal information when users log in or sign up, either through direct input or automatically via social login.
Personal information related to the Premium Pass is collected through the following methods:
- Automatically collected during in-app subscription purchase
- Purchase verification via Apple App Store / Google Play Store APIs
- When users request purchase history restoration
3. Purposes of Personal Information Use
Collected personal information is used for the following purposes:
3.1 Essential Purposes
- Account registration and authentication, personalized service delivery
- Member management, smooth service operation and improvement
- Premium Pass service provision and management
- Subscription status verification
- Subscription expiration notifications
- Fraud prevention and security management
3.2 Optional Purposes (With Consent)
- Notifications about new subscription products and discount offers
- Service usage statistical analysis
- Personalized service delivery
4. Retention and Usage Period of Personal Information
The App destroys users' personal information using irrecoverable methods immediately after membership withdrawal, service termination, or when the purpose of collection and use has been achieved. However, if there is a legal obligation to retain information, it will be stored for the period specified by law.
4.1 Premium Pass Data Retention Period
- Active subscription: During the service period
- After subscription expiration: Retained for 3 years (for dispute resolution and fraud prevention)
- After account deletion: Immediately deleted (except for information subject to legally mandated retention)
- Purchase history: Retained for 5 years in accordance with tax law and e-commerce law
5. Provision of Personal Information to Third Parties
The App does not, in principle, provide users' personal information to third parties. However, exceptions are made in the following cases:
- When prior consent has been obtained from the user
- When required by law (e.g., requests from investigative authorities)
5.1 Third-Party Provision for Premium Pass
- Recipients: Apple Inc. (iOS purchase verification), Google LLC (Android purchase verification)
- Purpose: Purchase receipt verification, subscription status confirmation, fraud prevention
- Information provided: Purchase receipt information, subscription product information, user identification (in-app unique ID)
- Retention period: Subscription service period + 3 years
6. Entrustment of Personal Information Processing
The App entrusts personal information processing to the following external services for smooth service provision.
- Entrusted company: Firebase Authentication
- Entrusted tasks: Google and Apple sign-in integration management and authentication service provision
The App manages entrusted parties to ensure compliance with personal information protection regulations through entrustment contracts.
7. Procedures and Methods for Destroying Personal Information
Users' personal information is destroyed without delay after the purpose of use has been achieved. Personal information stored in electronic file format is completely deleted using technical methods that prevent recovery and reproduction.
8. Rights of Users and Legal Representatives and How to Exercise Them
Users may view or modify their registered personal information at any time and may request membership withdrawal and personal information deletion. Such requests can be made through in-app settings or customer support. The App responds promptly to user requests.
8.1 User Rights Related to Premium Pass
- Right to check subscription status
- Right to view purchase history
- Right to request personal information deletion (excluding legally mandated retention periods)
- Right to restore purchase history
- Right to data portability for subscription data
How to exercise your rights:
- In-app settings: Check subscription status
- Purchase history restoration: Use platform-specific restoration features
- Customer support inquiry: Request other rights
9. Protection of Children's Personal Information
Consent from a legal guardian is required for Premium Pass purchases by children under 14 years of age. Children's personal information is subject to stricter protection, and only the minimum necessary information is collected.
For purchases through Apple Family Sharing, personal information of family members is not collected, and subscription management is only available through the purchaser (family organizer).
10. Measures to Ensure the Security of Personal Information
The App takes the following technical, administrative, and physical measures to securely protect users' personal information.
- Encryption of personal information
- Installation and operation of security systems to protect against hacking and computer viruses
- Minimization of personnel handling personal information and regular security training
11. International Transfer of Personal Information
Personal information is transferred overseas as follows for the provision of Premium Pass services:
- Recipients: Apple Inc., Google LLC
- Country: United States
- Purpose: Purchase verification and subscription management
- Information transferred: Purchase receipts, subscription status information
- Retention period: In accordance with each company's policies
Security measures:
- Partnership only with companies that maintain internationally recognized levels of personal information protection
- Execution of personal information processing contracts
- Regular security level inspections
12. Personal Information Protection Officer
The personal information protection officer of the App is as follows:
Users may contact the personal information protection officer above for complaints or inquiries related to personal information protection. The App will respond promptly and sincerely to all inquiries.
12.1 Premium Pass Inquiries
- Email: support@coinfeat.io
- Business hours: Weekdays 09:00 - 18:00 (KST, closed on weekends and public holidays)
- Response time: Within 24 hours on business days
13. Changes to the Privacy Policy
If the contents of this Privacy Policy are added, deleted, or modified, we will notify users at least 7 days in advance through in-app announcements or individual notifications.
Initial enactment date: March 22, 2025
Last modified: June 8, 2025
Effective date: June 8, 2025