These Terms of Service are intended to define the rights, obligations, and responsibilities between FruitLab (hereinafter referred to as "the Company") and users regarding the use of the cryptocurrency price alert service app 'CoinFeat' (hereinafter referred to as "the Service").
"User" refers to a cryptocurrency investor who accesses the Service and uses the services provided by the Company in accordance with these Terms.
"Premium Pass" refers to a paid subscription that provides enhanced features compared to the basic service.
Article 2 (Service Provision and Use)
The Company provides users with basic services including coin price information by exchange, coin price alerts, and investment portfolio management.
In the free service, alerts are provided only once. Continuous alert services are available with a Premium Pass purchase.
The Company may modify the service content when necessary to improve service quality, and will notify users in advance through in-app announcements.
The Service is available 24 hours a day, 365 days a year, unless there are special business or technical issues. However, the Company may suspend all or part of the Service for a certain period after prior notice for facility inspection, maintenance, etc.
Article 3 (Premium Pass Service)
The Premium Pass consists of the following subscription products:
1-month plan: 30 days of premium features
3-month plan: 90 days of premium features
6-month plan: 180 days of premium features
Features provided with a Premium Pass purchase include:
Unlimited continuous alert service
Various alert condition settings
Future premium-exclusive features
All payments are processed through the Apple App Store (iOS) or Google Play Store (Android).
The Premium Pass is a one-time purchase and does not auto-renew.
The purchased subscription is valid for the corresponding period from the date of purchase. To continue using the service after expiration, a new subscription must be purchased.
Article 4 (Registration and Withdrawal)
Anyone can register for the Service without additional requirements. By registering, users are deemed to have agreed to these Terms and the Privacy Policy.
Account management is handled by the Company. The responsible person is Sumin Chae (email: support@coinfeat.io).
Users who wish to withdraw may contact support@coinfeat.io to express their intention, and the Company will promptly proceed with the withdrawal process.
If a user deletes their account, any previously purchased subscriptions will be deleted together and cannot be recovered.
Article 5 (User Obligations and Prohibited Activities)
Users must comply with applicable laws, these Terms, and any notices provided by the Company regarding service use.
Users shall not engage in the following activities:
Stealing or fraudulently using another person's personal information
Interfering with service provision or disrupting stable operation
Infringing on the intellectual property rights of the Company or third parties
Fraudulent use of subscriptions, abusing, or account sharing
Other activities that violate laws or are contrary to public order and morals
If fraudulent use is detected, service access may be restricted and no refund will be provided.
Article 6 (Refund Policy)
Refunds are subject to the refund policies of the Apple App Store and Google Play Store.
The Company does not have direct refund processing authority. Refund requests must be made through the respective platform.
No partial refunds are provided even if the service is discontinued during the subscription period.
In the event of service disruption due to the Company's fault, the subscription period may be extended or appropriate compensation may be provided for the affected period.
Article 7 (Liability and Disclaimer)
The Company shall not be held liable when service use is difficult due to technical needs such as repair, replacement, or inspection of information and communication facilities, network instability, or force majeure events (natural disasters, war, terrorism, hacking, communication failures, etc.).
The Company shall not be held liable for service disruptions caused by the user's own fault.
The Company shall not be held responsible for the reliability or accuracy of information, materials, etc. posted or transmitted by users during service use.
The Premium Pass service aims to be available 24/7, but temporary interruptions may occur due to system maintenance, updates, etc.
The Company may change or add premium features for service improvement. If existing features are discontinued, 30 days' advance notice will be provided.
Article 8 (Personal Information Processing)
The Company establishes and discloses a separate "Privacy Policy" to protect users' personal information and complies with applicable laws.
Personal information collected during service use is processed in accordance with the "Privacy Policy" and is briefly mentioned in these Terms.
Article 9 (Copyright and Intellectual Property Rights)
Copyright, patent rights, and other intellectual property rights for works created by the Company in connection with the Service belong to the Company.
Users shall not reproduce, transmit, publish, distribute, or broadcast information obtained through the Service or provide it to third parties without prior permission from the Company or the relevant rights holder.
Article 10 (Changes to Terms and Notification)
The Company may revise these Terms within the scope of compliance with applicable laws.
When the Terms are changed, the Company will notify users by posting the effective date and reasons for the change at least 7 days in advance (30 days for changes unfavorable to users) through in-app announcements.
If a user does not explicitly express refusal by the effective date of the revised Terms, they shall be deemed to have agreed to the revised Terms.
Article 11 (Dispute Resolution and Jurisdiction)
Disputes arising between the Company and users shall first be resolved through mutual consultation.
If disputes between the Company and users are not amicably resolved, the procedures prescribed by the Civil Procedure Act shall apply.
However, if the user is a consumer, the jurisdiction shall be determined in accordance with the Civil Procedure Act.